Platform Overview

TIXFIN isn't a single app — it's a small set of products that share one backend and one set of projects/events. This page is the map: what each product does, who uses it, and how they connect.

The Products

All of these products talk to the same underlying platform: a project (your organization/account) contains events, each event has ticket types, and every ticket sold — whether through the Shop, Shopify, WordPress, or the API directly — is the same kind of ticket, scannable by the same Mobile App.

Dashboard — the organizer web app

The Dashboard is where you, as an organizer, do everything that isn't "sell a ticket" or "scan a ticket at the door":

• Create and configure events and ticket types
• Manage your project: team members, roles/permissions, branding, billing
• Track payments, payouts, refunds, and financial reports
• Run Crew Operations — shift planning, staff check-in, briefings, run sheets, and incident tracking for live events
• Customize your Shop — theming, custom pages, discount codes, vouchers
• Configure Apple Wallet passes, access control rules, and more

This is the "control room" — almost every setting that affects the Shop, the Mobile App scanning behavior, or a Shopify/WordPress integration is configured here first.

Shop — the public storefront

Every project gets its own branded storefront (e.g. your-event.tixfin.com, or a fully custom domain) where attendees actually buy tickets. See Shop features for the full breakdown, but at a glance:

• Multi-tenant: one storefront codebase serves every organizer's shop, each themed and configured independently
• Full purchase flow: browse events → pick tickets (and seats, for seated events) → cart → checkout → payment → email confirmation
• Voucher codes, automatic promotions, referral codes, waitlists, and ticket lotteries for sold-out events
• Built-in support chat widget so customers can ask questions without leaving the shop

The Shop is what most attendees interact with directly. The Dashboard is where organizers configure what the Shop looks like and sells.

Mobile App — the scanner companion

The TIXFIN mobile app is a staff-facing companion app, not a consumer wallet app — its job is to get people through the door quickly and correctly. See the Staff Guide for a full walkthrough. In short:

• Staff log in with their TIXFIN account (with optional two-factor authentication)
• The scanner screen reads a ticket's QR code and shows a clear result: valid (green), already used/duplicate, or invalid (red)
• Settings include account info, app language, and logout

Anything scanned in the Mobile App is reflected immediately in the Dashboard's live attendance stats, and vice versa — there's one source of truth for "has this ticket been used."

Selling tickets outside the Shop

You don't have to send customers to your TIXFIN shop URL to sell tickets — TIXFIN also plugs into platforms you may already be using:

• Shopify — sell tickets as products in an existing Shopify store; orders automatically become TIXFIN tickets, and merchants get an in-admin dashboard and scanner.
• WordPress — a plugin for WordPress sites, currently in development. See that page for current status.

Both integrations use the same events/ticket types you create in the Dashboard — you configure a ticket type once, and it can be sold through your TIXFIN shop, Shopify, WordPress, or all three at once.

Building your own integration

If none of the above fit, the REST API is the same API every other product is built on — authentication, webhooks, ticket purchase, and scanning endpoints are all documented under API Integration.

Where to go next