Shop Overview
Your branded, multi-tenant ticket storefront
Every TIXFIN project gets its own public storefront — the "Shop" — where attendees actually browse events and buy tickets. One Shop deployment serves every organizer on the platform, each with their own domain, branding, and catalog.
Multi-Tenant Storefronts
How one Shop serves every organizer independently
Purchase Flow
Browse, cart, checkout, payment, confirmation
Vouchers, Discounts & Support
Codes, automatic promotions, referrals, and live chat
Multi-Tenant Storefronts
Each organizer's Shop is resolved per request from the domain a customer visits:
- Subdomain-based — e.g.
your-event.tixfin.com— the subdomain identifies which project's Shop to serve. - Custom domains — projects on eligible plans can point their own domain (e.g.
tickets.yourbrand.com) at their Shop; see Projects & Organizations for setup.
Every request is scoped to exactly one project's data — events, ticket types, branding, and enabled features never leak between organizers sharing the same Shop deployment.
Branding & Customization
From the Dashboard's Shop customizer, organizers control their storefront's appearance without touching code:
- Live-preview theme editor covering the full page (hero, event listings, footer, and more)
- Logo, colors, and fonts matching your brand
- Custom pages with a rich text editor (About, FAQ, Terms, etc.)
- SEO and Open Graph settings for link previews
- Custom code injection for advanced customization
Optional Features
Organizers can turn specific Shop capabilities on or off per project:
| Feature | What it adds |
|---|---|
| Support Chat | Live chat widget for visitor questions |
| Waitlist | Let customers join a waitlist when a ticket type sells out |
| Lotteries | Fair, random ticket allocation for high-demand events |
| Referrals | Referral codes and payouts for events that use them |
| Loyalty | Points, tiers, and rewards for repeat customers |
| Memberships | Recurring membership products |
Only enabled features appear on that project's Shop — a small event doesn't need to show a loyalty program it never configured.