Staff Hub & Mobile
What a crew member sees, and how it connects to the scanner app
Crew Ops has two sides. Supervisors plan and manage from the full Crew Ops area covered in Shift Planning & Check-ins and Briefings, Run Sheets & Incidents. Crew members get a focused, personal view called the Staff Hub.
Staff Hub
The Staff Hub is a crew member's personal dashboard — everything scoped to them, not the whole event:
My Shifts
The shifts assigned to me, with time, location, and role
My Tasks
Tasks assigned to me from the event task board
My Timesheets
My recorded worked time, breaks, and attendance status
Announcements & Briefings
Messages and briefings relevant to me
A check-in card lets crew members check themselves in and out directly from their own view, rather than requiring a supervisor to do it for them (supervisors can still check anyone in/out from the main Check-ins area).
Permissions
Crew members are granted narrow, self-scoped permissions rather than blanket "manage" rights — typically limited to viewing their own shifts/tasks/timesheets and managing their own check-in and availability. Supervisor and admin roles carry the broader "manage" permissions across shifts, roles, locations, briefings, run sheets, incidents, timesheets, and more. See Access Control for how project roles and permissions work generally.
Connection to the Mobile App
Crew Ops' check-in system is the same underlying check-in record used across the platform — whether a crew member checks themselves in from the Staff Hub, a supervisor checks them in from the Dashboard, or door staff scan attendee tickets from the Mobile App, everything reflects in the same real-time event view.
The Mobile App's ticket scanning is about checking attendees into the event. Crew Ops check-in is about tracking crew/staff attendance — the two are related concepts but track different people.