FeaturesAccess Control & Scanning
Security & Special Cases
Anti-fraud measures, access logs, and special check-in situations
Special Situations
VIP/Fast Pass
Create priority entry lanes:
- Separate scanning area
- Dedicated staff
- Faster processing
- Premium experience
Will Call
For on-site ticket pickup:
- Set up will-call zone
- Verify ID and order
- Issue ticket on the spot
- Scan for immediate entry
Group Check-In
For large groups:
- Scan group leader
- Manually enter count
- Verify group size
- Single transaction
Late Arrivals
Handle late entries:
- Check ticket validity period
- Verify not already used
- Honor rain check policies
- Manager override if needed
Security Features
Anti-Fraud Measures
- Unique QR Codes - Cannot be duplicated
- Encryption - Tamper-proof codes
- One-Time Use - Default single entry
- Screenshot Detection - Watermarked codes
- Device Fingerprinting - Track scanning devices
Access Logs
Complete audit trail:
- Who scanned
- When scanned
- Which device
- Location (if enabled)
- Result status
Staff Permissions
Control scanner access:
- Event-specific access
- Time-based permissions
- Zone restrictions
- Manager overrides
Related: Access Control Overview • Scanning Process