FeaturesPayment Processing
Best Practices & Troubleshooting
Checkout optimization, fee management, and common payment issues
Best Practices
Checkout Optimization
- Enable digital wallets
- Minimize required fields
- Clear pricing display
- Trust badges visible
- Mobile-optimized
Fee Management
✅ Transparent fee disclosure ✅ Explain value provided ✅ Consider absorbing fees for VIP tickets ✅ Test different approaches
Financial Planning
- Monitor daily sales trends
- Plan for payout timing
- Budget for refunds (5-10%)
- Track seasonal patterns
Reconciliation
Regular financial reviews:
- Weekly payout verification
- Monthly transaction audit
- Quarterly tax planning
- Annual financial summary
Troubleshooting
Payout Delayed
Check:
- Bank account verified
- Minimum payout reached
- No pending disputes
- Contact support if >2 days late
Payment Declined
Customer should:
- Verify card details
- Check available balance
- Contact their bank
- Try different card/method
Missing Transactions
Verify:
- Correct date range selected
- Filter settings
- Payment completed successfully
- Wait for processing (up to 24h)
Related: Payment Processing Overview • Financial Reporting