TTixFin
FeaturesCrew Operations

Briefings, Run Sheets & Incidents

Communicate with your crew, coordinate the run of show, and track incidents live

Briefings

Briefings are how supervisors prepare crew ahead of a shift or the event as a whole:

  • Written in markdown, with a title, a scheduled start time, an owner, and a status (Draft, Published, Archived)
  • Searchable by title and content
  • Because briefings are edited collaboratively, they're the area where real-time locking is most visible: if someone else has a briefing open for editing, you see a lock indicator with their name and a highlighted card, preventing simultaneous edits from clobbering each other

Run Sheets

A Run Sheet is the event's timeline — the run of show — broken into ordered items:

  • A run sheet has a title, notes, status (Draft, Active, Completed, Cancelled), and a start/end time
  • Each item has a title, markdown details, a planned time, an owner, a status (Pending, In Progress, Completed, Skipped), and a position in the order
  • Items are drag-and-drop reorderable — the new order is saved immediately

Run sheets keep everyone — stage management, security, medics — working from the same minute-by-minute plan.

Incidents

Incidents is live incident tracking for anything that goes wrong during the event:

  • Each incident records a title, description, severity (Low, Medium, High, Critical), a status, an optional location and assignee, who reported it, when it occurred, and (once resolved) when it was resolved
  • Status flows Open → In Progress → Resolved (and can be reopened back to Open if needed); moving to Resolved automatically stamps the resolution time
  • The list is split into active and resolved sections, with a colored severity indicator so critical incidents stand out immediately

Incidents are meant for real-time operational tracking during the event — not a substitute for emergency services. For a life-safety emergency, follow your venue's emergency procedures first.

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